At 99winph, your privacy is not just a legal obligation — it's a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on our platform.
Summary: 99winph collects personal data to operate your account, process transactions, comply with PAGCOR and Philippine regulatory requirements, and keep the platform safe. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
This Privacy Policy applies to all personal data collected and processed by 99winph ("the Company," "we," "us," or "our") in connection with your use of the 99winph website and its associated services (collectively, "the Platform"). It applies to all registered players, visitors, and any other individuals whose personal data we process in the course of operating the Platform.
99winph is committed to protecting the privacy and security of your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as well as applicable PAGCOR guidelines governing the handling of player data by licensed online gaming operators.
By registering an account on 99winph or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
99winph collects the following categories of personal data from players and platform users:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Mandatory (KYC) |
| Contact Data | Email address, mobile number, residential address | Mandatory |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Mandatory |
| Account Data | Username, password (hashed), account preferences, login history | Mandatory |
| Gaming Data | Game history, wager amounts, win/loss records, bonus usage, session duration | Automatic |
| Technical Data | IP address, device type, browser type, operating system, cookies | Automatic |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When applicable |
We collect only the minimum personal data necessary for the purposes described in this Privacy Policy. Where data is optional, we will make this clear at the point of collection.
99winph collects personal data through the following means:
99winph processes your personal data for the following specific purposes:
99winph processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:
99winph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
Cross-border transfers: Where personal data is transferred outside the Philippines, 99winph ensures that appropriate safeguards are in place, including contractual clauses approved by the National Privacy Commission, to protect your data to the same standard required under Philippine law.
99winph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
99winph implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:
While 99winph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 99winph:
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with the Data Privacy Act of 2012. We may require proof of identity before processing your request.
If you believe that 99winph has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
99winph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content. The types of cookies we use are:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 99winph Platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.
21+ Only: The 99winph Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
As part of our KYC process, all players are required to verify their age by submitting a valid government-issued ID. 99winph takes its obligations regarding the protection of minors seriously and cooperates fully with PAGCOR's requirements on age verification and responsible gaming.
If you are a parent or guardian and believe that your child has registered on the 99winph Platform, please contact us immediately at [email protected] so that we can take appropriate action.
99winph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email and/or a prominent notice on the Platform, with a minimum of seven (7) days' notice before the changes take effect.
The effective date at the top of this Privacy Policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 99winph protects your personal data. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 99winph, please contact our Data Protection Officer (DPO):
For complaints that remain unresolved after contacting 99winph, you may escalate your concern to the National Privacy Commission of the Philippines through their official channels.
Your data is secured with 256-bit SSL encryption and processed under the Data Privacy Act of 2012.
Beyond legal compliance, here are the concrete steps 99winph takes every day to keep your personal data safe and your trust intact.
Every piece of data transmitted between your device and 99winph is protected by bank-grade 256-bit SSL encryption. Whether you're depositing via GCash or checking your game history, your connection is always secure.
99winph fully complies with Republic Act No. 10173 — the Data Privacy Act of 2012. We have appointed a Data Protection Officer and maintain all required records of processing activities as mandated by the National Privacy Commission.
Your personal information is never sold, rented, or traded to third-party marketers. Data shared with service providers is strictly limited to what is necessary for them to perform their contracted functions on behalf of 99winph.
Access, correct, or request deletion of your data at any time. Our team responds to all verified data subject requests within 15 business days — no runaround, no delays. Your rights under Philippine law are taken seriously here.
As an operator under PAGCOR guidelines, 99winph is subject to regular regulatory oversight that includes data handling standards. This means an independent authority holds us accountable for how we manage your information.
Have a privacy concern at 2am? Our Filipino-speaking support team is available around the clock. Reach us at [email protected] and we'll handle your data request promptly and professionally.
Your privacy is protected, your data is secure, and your rights are respected. Join thousands of Filipino players enjoying live casino, slots, bingo, and sports betting — with full peace of mind.
Operated under PAGCOR guidelines · Data Privacy Act compliant · 21+ only